TrixBox Guide Tutorial (TrixBox Without Tears)
trixbox®, with a lowercase ‘t’, is an IP-PBX software solution designed for small and medium-sized businesses. trixbox comes in two flavors: the open-source community edition and a hybrid-hosted, commercially-proven solution.
trixbox CE and Pro are supported by a world-class technical support team that has been built over the last four years and processes over 2,000 calls and 10,000 emails per month. Our team is here to help.
trixbox Pro
Resell a reliable and easy-to-manage telephony solution to your SMB customers
Here is an very good Asterik/trixbox tutorial.
The following is the table of contents of this Asterisk/Trixbox User Guide:
1 Introduction. 8
1.1 The Components. 8
1.1.1 The IP PBX. 8
1.1.2 Phones. 9
1.1.3 SIP Gateway. 9
1.1.4 Home Network. 9
1.1.5 VOIP Service Providers. 9
2 Is VOIP for You?. 10
2.1 What is it going to cost ?. 10
2.2 What will the Quality of the phone calls be?. 10
3 Installation. 11
3.1 Change default Settings. 12
3.1.1 To get Help. 12
3.1.2 Change Linux Password. 13
3.1.3 Change IP Address (set IP address to Static) 13
3.1.4 Set Time Zone. 14
3.2 Connect to AMP (or FreePBX) from Web Browser 15
3.2.1 Log in to Asterisk Management Portal (AMP) 15
or FreePBX Administration. 15
3.3 General Settings. 18
3.3.1 General Settings for AAH 2.7 or Earlier 18
3.3.2 General Settings for AAH 2.8 or Later 19
3.3.3 Dial Command Options. 19
3.4 Extensions. 22
3.5 Follow Me (AAH 2.8 with freePBX) 24
3.6 Ring Groups. 25
3.6.1 Now it’s a good time to set up your softphone. 26
4 Incoming Calls Handling. 27
4.1 Incoming Calls (Prior to AAH 2.8 with FreePBX) 27
4.2 Incoming Calls (AAH 2.8 with FreePBX) 27
4.2.1 Time Conditionds. 28
5 Trunks And Routes. 29
5.1 What is a Dial Pattern?. 29
5.2 What is a Trunk?. 29
5.3 Let’s Create The Trunks. 30
5.3.1 Pennytel 30
5.3.2 Oztell (SIP) 32
5.3.3 Oztell (IAX) 33
5.3.4 Astratel 34
5.4 Create Outbound Routing. 37
5.4.1 What is an Outbound Route?. 37
5.4.2 How does it work?. 37
5.4.3 International 38
5.4.4 Domestic. 38
5.4.5 MobileAust 39
5.4.6 Oztellonly. 39
5.4.7 Astratelonly. 40
5.5 ENUM.. 41
5.5.1 Setting up ENUM Trunk. 41
5.5.2 Setting up ENUM Outbound Route. 42
5.6 Inbound Route (DID Routes A@H version 1.x) 44
5.6.1 Inbound Route (AAH version 2.7 with AMP and earlier) 44
5.6.2 Inbound Route (AAH version 2.8 with freePBX) 44
6 Digital Receptionist 46
6.1 Setting Up Digital Receptionist 46
6.2 Customising Individual Extension. 50
7 Get Under The Bonnet 51
7.1 Editing The .conf Files. 52
7.1.1 iax.conf 52
7.1.2 Indications.conf 52
7.1.3 enum.conf 52
7.1.4 extensions.conf 52
7.1.5 extensions_custom.conf 53
7.1.6 sip.conf 53
7.2 Port Forwarding – Routers. 54
7.3 QOS – Routers. 54
8 Check your System.. 56
8.1 System Status. 56
8.2 Asterisk Info. 57
9 Interfacing Asterisk to PSTN.. 58
9.1 Digium Wildcard X100P FXO PCI Card. 58
9.1.1 zapata.conf 58
9.1.2 zaptel.conf 59
9.1.3 modules.conf (modprobe.conf for AAH 2.x) 59
9.2 Digium TDM400P FXO/FXS Card. 59
9.2.1 zapata-auto.conf 59
9.2.2 modules.conf (modprobe.conf for AAH 2.x) 60
9.3 Rebuilding Zaptel Driver 61
9.4 Sipura SPA3000 as a PSTN Interface. 62
9.4.1 Log in to SPA3000. 62
9.4.2 Change the settings. 62
9.4.3 Add SIP Trunk. 64
9.4.4 SPA3000 as an outbound PSTN Trunk. 65
10 PSTN to VOIP Gateway. 66
11 DISA. 67
11.1 DISA prior to AAH version 2.8 using AMP.. 67
11.2 DISA – AAH version 2.8 using FreePBX. 68
12 Setting Up a Soft Phone. 69
Profile Tab. 69
Audio & Video Tab. 69
Network Tab. 70
STUN Tab. 70
Call Forward. 71
13 Flash Operator Panel (FOP) 72
13.1 Setting Up. 73
13.1.2 Setting the Admin Password. 73
13.1.3 Hang-up a Call 73
13.1.4 Transfer a Call 73
13.1.5 Initiate a Call 73
13.1.6 Barge in or Create a Conference. 73
13.1.7 Alternative Flash Operator Panel. 73
14 Call parking and transfer. 74
14.1 Call Transfer - Managed. 74
14.1.1 How is it done?. 74
14.2 Call Transfer – Blind. 75
14.3 Put a Call On Hold. 75
14.4 Call Pickup. 75
14.5 Filter Your Incoming Calls - Only Accept Known Calls. 76
15 MeetMe – Teleconference. 78
15.1 meetme.conf 78
15.2 meetme_additional.conf 78
15.3 extensions.conf 78
16 Voicemail Email Notification. 80
16.1 Installing sendmail 80
16.2 /etc/hosts. 81
17 Fax through AAH (fax to e-mail) 83
17.1 Installing Fax in AAH version 2.3/2.4. 83
17.2 Installing Fax in AAH version 2.8 with FreePBX. 86
18 Weather Forecast 88
18.1 Configure Weather Report – On Demand. 88
18.1.1 Create Extension codes. 89
18.2 Configure Weather Report – Background Method. 90
18.2.1 Create Extension codes. 90
18.3 Now put it in your Digital Receptionist 91
19 Remote Management 92
19.1 httpd.conf 92
20 How to set up a Remote Extension. 93
20.1 Create a new extension. 93
20.2 IAX.Conf 95
20.3 Sip_Nat.Conf 95
20.4 The correct softphone for IAX. 95
20.4.1 First the general options. 96
20.4.2 Accounts options. 96
21 Tools. 97
21.1 Webmin. 97
21.2 Putty. 97
21.3 WinSCP.. 97
22 STUN Servers. 98
23 Dialing through MS Outlook®.. 98
23.1 Download AstTapi 98
23.2 Install AstTapi 99
23.3 Configure Outlook Address Book. 99
24 Speed Dial 101
24.1 The Dumb-Me method. 101
24.2 Asterisk@Home’s method. 102
25 How to use Window Messenger® 5.x. 103
26 How to interconnect 2 boxes. 105
26.1 Method 1 - With the Peer Asterisk box as Extensions. 105
26.2 Method 2 - In a Peer/User Arrangement 106
27 Backup and restore. 108
27.1 Creating a Backup using the console. 108
27.2 Restoring a Backup using the console. 108
27.3 Maintaining multiple backups. 109
28 Customised Voice (prior to AAH 2.8 with freePBX) 110
28.1 Customised Voice Prompts. 110
28.2 Installing Other Languages. 111
29 My Asterisk® IP PBX Network. 112
30 Publications and References. 113
30.1 The future of Telephony by O’Reilly Publishing. 113
30.2 Voice over IP – Per call bandwidth consumption. 113
30.3 Other Asterisk@Home Forums, Tutorials and Wikis. 113
31 USB Phone Support 114
32 Bugs Reports. 115
32.1 Backup and Restore. 115
32.2 Conflict between ZAP Card and FAX Module. 115
32.3 Editing email notification message. 115
32.4 Endless Loop during Directory search (v2.0) 115
32.5 Flash Operator Panel (Bug Detected in version 1.3) 116
32.6 Max Channels Bug. 116
32.6.1 Corrected in version 2.8. 116
32.7 Ring Group Hunt Syntax Bug (v2.2 and v2.5) 117
32.7.1 Corrected in version 2.8. 117
32.8 Securing Asterisk@Home console Alt+F9. 117
32.9 Sound Directory Permission (v2.6) 117
32.10 WakeUp Calls (V2.2) 118
32.10.1 Corrected in version 2.4. 118
33 Touble Shooting. 119
33.1 Asterisk Feature Codes not working. 119
33.2 Asterisk Drops Calls after a few seconds. 119
33.3 Pennytel Asterisk Problem.. 119
33.4 Unable to receive Incoming Calls. 119
Appendix A. 120
A.1 Asterisk Feature Codes. 120
A.2 Asterisk CLI commands. 120
A.2.1 General commands. 120
A.2.2 AGI Commands. 121
A.2.3 Database Handling. 121
A.2.4 IAX Channel Commands. 122
A.2.5 SIP Channel commands. 122
A.2.6 Server management 122
A.3 Asterisk Special Extensions. 123
A.4 Asterisk Common Variables. 123
A.5 Codec (Coder Decoder)
