IP PBX (Private branch exchange) is a business telephone system designed to deliver voice or video over a data network and interoperate with the normal Public Switched Telephone Network (PSTN). Like Trixbox, Asterik, SIP PBX etc. VoIP (Voice over Internet Protocol) gateways can be combined with traditional PBX functionality enabling businesses to use their managed intranet to help reduce long distance expenses, enjoy the benefits of a single network for voice and data and advanced CTI features or be used on a pure IP system which in most cases give greater cost savings, greater mobility, and increased redundancy. An IP-PBX can exist as a hardware object, or virtually, as a software system.

MICROSOFT RESPONSE POINT GETS BETTER AND BETTER AND BETTER - SP2 IS ON THE WAY!

We cannot say enough good things about Response Point - it is one of the best products we have ever seen come from Microsoft! RP Makes a small business appear like a big business to its customers and the ability of getting voicemail via email, archiving, reporting and so many other things make RP a MUST HAVE for business that need 50 phones are less.

The SP2 release, slated for FEB 2009, adds the feature we have been waiting for - the ability to take your RP phone HOME from the office, connected it to your internet, and have it appear to STILL be on the office network. If you need to work from home temporarily (waiting for that new refrigerator to be delivered!) or maybe you want your employ-ees to work from home as a rule (remote workers) you can have your phone with you. And the cost? ZERO. It is a FREE upgrade and requires NO NEW HARDWARE.

Ed Carnes of Carnes Group works closely with the Microsoft Response Point team on the VAR Council and as an active partipant in the growth and direction of the product.  Carnes Group has been using Response Point internally since initial Microsoft field testing in SEP 2007.

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