IP PBX

TrixBox Guide Tutorial (TrixBox Without Tears)

trixbox®, with a lowercase ‘t’, is an IP-PBX software solution designed for small and medium-sized businesses. trixbox comes in two flavors: the open-source community edition and a hybrid-hosted, commercially-proven solution.

trixbox CE and Pro are supported by a world-class technical support team that has been built over the last four years and processes over 2,000 calls and 10,000 emails per month. Our team is here to help.

trixbox Pro

Resell a reliable and easy-to-manage telephony solution to your SMB customers

Here is an very good Asterik/trixbox tutorial.

The following is the table of contents of this Asterisk/Trixbox User Guide:

1  Introduction. 8

1.1  The Components. 8

1.1.1  The IP PBX. 8

1.1.2  Phones. 9

1.1.3  SIP Gateway. 9

1.1.4  Home Network. 9

1.1.5  VOIP Service Providers. 9

2  Is VOIP for You?. 10

2.1  What is it going to cost ?. 10

2.2  What will the Quality of the phone calls be?. 10

3  Installation. 11

3.1  Change default Settings. 12

3.1.1  To get Help. 12

3.1.2  Change Linux Password. 13

3.1.3  Change IP Address (set IP address to Static) 13

3.1.4  Set Time Zone. 14

3.2  Connect to AMP (or FreePBX)  from Web Browser 15

3.2.1  Log in to Asterisk Management Portal (AMP) 15

or FreePBX Administration. 15

3.3  General Settings. 18

3.3.1 General Settings for AAH 2.7 or Earlier 18

3.3.2 General Settings for AAH 2.8 or Later 19

3.3.3  Dial Command Options. 19

3.4  Extensions. 22

3.5  Follow Me (AAH 2.8 with freePBX) 24

3.6  Ring Groups. 25

3.6.1  Now it’s a good time to set up your softphone. 26

4  Incoming Calls Handling. 27

4.1  Incoming Calls (Prior to AAH 2.8 with FreePBX) 27

4.2  Incoming Calls (AAH 2.8 with FreePBX) 27

4.2.1  Time Conditionds. 28

5  Trunks And Routes. 29

5.1  What is a Dial Pattern?. 29

5.2  What is a Trunk?. 29

5.3  Let’s Create The Trunks. 30

5.3.1  Pennytel 30

5.3.2  Oztell (SIP) 32

5.3.3  Oztell (IAX) 33

5.3.4  Astratel 34

5.4  Create Outbound Routing. 37

5.4.1  What is an Outbound Route?. 37

5.4.2  How does it work?. 37

5.4.3  International 38

5.4.4  Domestic. 38

5.4.5  MobileAust 39

5.4.6  Oztellonly. 39

5.4.7  Astratelonly. 40

5.5  ENUM.. 41

5.5.1  Setting up ENUM Trunk. 41

5.5.2  Setting up ENUM Outbound Route. 42

5.6  Inbound Route (DID Routes A@H version 1.x) 44

5.6.1  Inbound Route (AAH version 2.7 with AMP and earlier) 44

5.6.2  Inbound Route (AAH version 2.8 with freePBX) 44

6  Digital Receptionist 46

6.1  Setting Up Digital Receptionist 46

6.2  Customising Individual Extension. 50

7  Get Under The Bonnet 51

7.1  Editing The .conf Files. 52

7.1.1  iax.conf 52

7.1.2  Indications.conf 52

7.1.3  enum.conf 52

7.1.4  extensions.conf 52

7.1.5  extensions_custom.conf 53

7.1.6  sip.conf 53

7.2  Port Forwarding – Routers. 54

7.3  QOS – Routers. 54

8  Check your System.. 56

8.1  System Status. 56

8.2  Asterisk Info. 57

9  Interfacing Asterisk to PSTN.. 58

9.1  Digium Wildcard X100P FXO PCI Card. 58

9.1.1  zapata.conf 58

9.1.2  zaptel.conf 59

9.1.3  modules.conf (modprobe.conf for AAH 2.x) 59

9.2  Digium TDM400P FXO/FXS Card. 59

9.2.1  zapata-auto.conf 59

9.2.2  modules.conf (modprobe.conf for AAH 2.x) 60

9.3  Rebuilding Zaptel Driver 61

9.4  Sipura SPA3000 as a PSTN Interface. 62

9.4.1  Log in to SPA3000. 62

9.4.2  Change the settings. 62

9.4.3  Add SIP Trunk. 64

9.4.4  SPA3000 as an outbound PSTN Trunk. 65

10  PSTN to VOIP Gateway. 66

11  DISA. 67

11.1  DISA prior to AAH version 2.8 using AMP.. 67

11.2  DISA – AAH version 2.8 using FreePBX. 68

12  Setting Up a Soft Phone. 69

Profile Tab. 69

Audio & Video Tab. 69

Network Tab. 70

STUN Tab. 70

Call Forward. 71

13  Flash Operator Panel (FOP) 72

13.1  Setting Up. 73

13.1.2  Setting the Admin Password. 73

13.1.3  Hang-up a Call 73

13.1.4  Transfer a Call 73

13.1.5  Initiate a Call 73

13.1.6  Barge in or Create a Conference. 73

13.1.7  Alternative Flash Operator Panel. 73

14  Call parking and transfer. 74

14.1  Call Transfer - Managed. 74

14.1.1  How is it done?. 74

14.2  Call Transfer – Blind. 75

14.3  Put a Call On Hold. 75

14.4  Call Pickup. 75

14.5  Filter Your Incoming Calls - Only Accept Known Calls. 76

15  MeetMe – Teleconference. 78

15.1   meetme.conf 78

15.2   meetme_additional.conf 78

15.3   extensions.conf 78

16  Voicemail Email Notification. 80

16.1  Installing sendmail 80

16.2  /etc/hosts. 81

17  Fax through AAH (fax to e-mail) 83

17.1  Installing Fax in AAH version 2.3/2.4. 83

17.2  Installing Fax in AAH version 2.8 with FreePBX. 86

18  Weather Forecast 88

18.1  Configure Weather Report – On Demand. 88

18.1.1  Create Extension codes. 89

18.2  Configure Weather Report – Background Method. 90

18.2.1  Create Extension codes. 90

18.3  Now put it in your Digital Receptionist 91

19  Remote Management 92

19.1  httpd.conf 92

20  How to set up a Remote Extension. 93

20.1  Create a new extension. 93

20.2  IAX.Conf 95

20.3  Sip_Nat.Conf 95

20.4  The correct softphone for IAX. 95

20.4.1  First the general options. 96

20.4.2  Accounts options. 96

21  Tools. 97

21.1  Webmin. 97

21.2  Putty. 97

21.3  WinSCP.. 97

22  STUN Servers. 98

23  Dialing through MS Outlook®.. 98

23.1  Download AstTapi 98

23.2  Install AstTapi 99

23.3  Configure Outlook Address Book. 99

24  Speed Dial 101

24.1  The Dumb-Me method. 101

24.2  Asterisk@Home’s method. 102

25  How to use Window Messenger® 5.x. 103

26  How to interconnect 2 boxes. 105

26.1  Method 1 - With the Peer Asterisk box as Extensions. 105

26.2  Method 2 - In a Peer/User Arrangement 106

27  Backup and restore. 108

27.1  Creating a Backup using the console. 108

27.2  Restoring a Backup using the console. 108

27.3  Maintaining multiple backups. 109

28  Customised Voice (prior to AAH 2.8 with freePBX) 110

28.1  Customised Voice Prompts. 110

28.2  Installing Other Languages. 111

29  My Asterisk® IP PBX Network. 112

30  Publications and References. 113

30.1  The future of Telephony by O’Reilly Publishing. 113

30.2  Voice over IP – Per call bandwidth consumption. 113

30.3  Other Asterisk@Home Forums, Tutorials and Wikis. 113

31  USB Phone Support 114

32  Bugs Reports. 115

32.1  Backup and Restore. 115

32.2  Conflict between ZAP Card and FAX Module. 115

32.3  Editing email notification message. 115

32.4  Endless Loop during Directory search (v2.0) 115

32.5  Flash Operator Panel (Bug Detected in version 1.3) 116

32.6  Max Channels Bug. 116

32.6.1  Corrected in version 2.8. 116

32.7  Ring Group Hunt Syntax Bug (v2.2 and v2.5) 117

32.7.1  Corrected in version 2.8. 117

32.8  Securing Asterisk@Home console Alt+F9. 117

32.9  Sound Directory Permission (v2.6) 117

32.10  WakeUp Calls (V2.2) 118

32.10.1  Corrected in version 2.4. 118

33  Touble Shooting. 119

33.1  Asterisk Feature Codes not working. 119

33.2  Asterisk Drops Calls after a few seconds. 119

33.3  Pennytel Asterisk Problem.. 119

33.4  Unable to receive Incoming Calls. 119

Appendix A. 120

A.1  Asterisk Feature Codes. 120

A.2  Asterisk CLI commands. 120

A.2.1  General commands. 120

A.2.2  AGI Commands. 121

A.2.3  Database Handling. 121

A.2.4  IAX Channel Commands. 122

A.2.5  SIP Channel commands. 122

A.2.6  Server management 122

A.3  Asterisk Special Extensions. 123

A.4  Asterisk Common Variables. 123

A.5  Codec (Coder Decoder)